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Preliminary Incident Report Regarding Hosted Exchange Partial Outage 12-13 Nov 2014

Background For three weeks Uber has been troubleshooting a problem associated with attaching documents to emails and deleting emails in Outlook Web Access. This problem had been known for some time and Uber in conjunction with the vendor had attempted a number of fixes and workarounds.   Initially the known resolution (an upgrade to Cumulative […]
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Hosted Exchange 2013 Coming Soon

UberGlobal will soon be upgrading from Hosted Exchange 2010 to Hosted Exchange 2013 (please check the email compatibility chart below to ensure no disruption to your Exchange email service). Exchange 2013 builds upon the Exchange Server 2010 architecture, delivering an even more resilient, user friendly service. All Exchange subscriptions will be upgraded using a phased […]
Posted in Business, Community, Customers, Technology | Comments closed

UberGlobal held up as ‘best practice’ Microsoft partner for adopting the Cloud Platform Suite

Microsoft’s New Case Study on the Cloud Platform Suite holds UberGlobal up as a ‘best practice’ partner for adopting a cutting edge CP Suite licensing model. The Cloud Platform Suite [CP Suite] is a new licensing offering from Microsoft which provides heterogeneous virtual guest environments with one management system across multiple server operating systems. CPS […]
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UberGlobal Chairman Mark McConnell discusses the BankWest ‘Business Leaders Report’ with Sky News reporter Peter Switzer

In a recent interview with Peter Switzer, UberGlobal chairman Mark McConnell talked about some unique insights and strategic findings from an emerging survey of mid-cap companies which he says can help future proof mid-sized companies in Australia. Results from the ‘Business Leaders Report’ is the first report in the ‘Bankwest Future of Business’ series which surveys 85 mid-sized companies and […]
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Share your ideas with Uber

Help us help you. If you have an idea to help us improve, head over to ideas.uber.com.au and tell us about it. You can view other ideas from the Uber community and vote them up or down. It’s just another way we stay ‘Always Ahead’.
Posted in Business, Community, Customers, Enterprise, Geek, Wholesale | Comments closed

Anti-Spam improvements to Mail Forwarding

Good news everyone! *Professor Farnsworth voice* Sick of spam? If so please read on We are pleased to report that customers utilising our mail forwarding service will now have significantly improved spam filtering. Following feedback from our customers and increasing spam levels experienced through our mail forwarding service, we have implemented IronPort spam filtering for […]
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Christmas Greetings

Dear Customers 2013 has been an exciting year for Uber.  We have been working hard to broaden our range of Software-as-a-Service offerings, with Lync Instant Messaging and Presence, Lync Enterprise, eStore, Payment Gateway and Microsoft Server 2012 all launched this year. We also acquired the SmartyHost and Ilisys brands from MYOB in July, welcoming many thousands […]
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UberGlobal features in ARN Roundtable ‘Cloud for SMBs’

Check out the ARN Roundtable featuring our CEO Denis Jorgensen which is now online as part of the ARN 30th October special edition. According to ARN, Cloud is without a doubt the most hyped aspect of the ICT market these days, but how realistic is it for most Australian SMBs and how can the channel […]
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Incident Report concerning degradation of service on 21-22 October, 2013

Incident Chronology On Monday, 21st October at approximately 20:15, our Canberra network started experiencing a Distributed Denial of Service attack. The DDOS was using a UDP flood type of attack which was sending large packets to an address in one of our shared fleet’s IP range. To mitigate this quickly and to protect our network […]
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Welcome to my.uber, our enhanced customer service portal

Why am I being redirected to my.uber? This post is in relation to out current work on upgrading our customer experience. We are working to improve your experience by upgrading our customer service, inline with our vision to stay Always Ahead! At this point it is important for you to note that nothing has changed […]
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